PRIVACY STATEMENT & DATA PROTECTION

This Privacy Statement & Policy describes how Tiger Logic Publishing ("we", "us", "our", or the "Company") collects, uses, protects, and discloses personal information when you visit our website (tigerlogicpublishing.com), use our author publishing services, submit manuscripts or creative concepts, or interact with our editorial and marketing consultants.

By accessing our website, requesting a project estimate, or providing your contact details, you acknowledge that you have read, understood, and agree to the data practices described in this policy.

1. Information We Collect

We may collect personal information from you directly and automatically when you interact with our website:

• Contact Details: Your full name, email address, telephone number, mailing address, and preferred method of contact.
• Manuscript & Project Details: Book titles, outlines, synopses, genre selections, word counts, target launch dates, and uploaded sample chapters or draft documents.
• Billing Information: Payment transaction records, billing addresses, and invoices. (Note: We do not store raw credit card numbers on our servers; payments are processed securely through certified PCI-DSS compliant payment gateways).
• Automated Device & Usage Data: IP address, browser type, device identifiers, operating system, pages viewed, time spent on pages, and referral sources collected via standard web server logs and cookies.

2. How We Use Your Information

We use the information we collect solely for legitimate commercial, editorial, and author-support purposes:

• To evaluate your manuscript or book proposal and generate customized publishing blueprints.
• To match you with genre-appropriate ghostwriters, developmental editors, illustrators, and book marketing strategists.
• To facilitate global distribution accounts across Amazon KDP, IngramSpark, Barnes & Noble, and international retailers.
• To process invoices, milestone payments, and provide ongoing customer support.
• To send important project updates, editorial milestone notifications, and service announcements.
• To protect against fraud, intellectual property infringements, and security breaches.

3. Manuscript & NDA Confidentiality

Every file, manuscript draft, audio recording, and concept you transmit to Tiger Logic Publishing is encrypted in transit and stored within private, access-controlled repositories. Your creative materials will never be sold, distributed, licensed, or shared with third parties without your explicit prior written consent.

4. SMS & Communication Compliance (10DLC / TCPA)

When you submit a contact form or consultation request and check the communications consent box, you authorize Tiger Logic Publishing to contact you via telephone, email, or SMS regarding your inquiry.

• Message Frequency: SMS frequency varies based on project status and author communications.
• Carrier Rates: Message and data rates may apply depending on your mobile carrier.
• Opt-Out Anytime: You may reply STOP or UNSUBSCRIBE to any SMS message at any time to instantly revoke consent. You can also visit our Opt-Out Page.
• No Selling of Mobile Data: We will never sell, rent, or lease your mobile phone number or SMS opt-in consent to any third-party marketing affiliates.

5. Cookies & Tracking Technologies

Our website uses session and persistent cookies, web beacons, and analytical tags to remember your preferences, optimize page rendering speeds, and analyze website traffic. For detailed information on managing or disabling cookies, please consult our dedicated Cookie Policy.

6. Data Security & Storage

We employ enterprise-grade administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, or alteration of your personal data. All data transmissions are protected via Transport Layer Security (TLS 1.3/HTTPS) encryption. While no method of electronic transmission is 100% impenetrable, we continually evaluate and enhance our security posture.

7. Your Legal Privacy Rights (CCPA, CPRA & GDPR)

Depending on your geographic location or state of residency, you possess rights concerning your personal information:

• Right to Know / Access: Request details regarding what categories and specific pieces of personal information we have collected.
• Right to Deletion: Request the deletion of your personal information, subject to statutory recordkeeping requirements.
• Right to Rectification: Request correction of inaccurate personal records.
• Right to Opt-Out: Direct us not to sell or share your personal data (Tiger Logic Publishing does not sell your personal data).
• Non-Discrimination: We will never discriminate against you for exercising your lawful privacy rights.